What about the company ?
We are a global bank that is both large and nimble enough to make an impact. We've been working to improve things for our customers, communities, and one another for more than 160 years. We confront the status quo, savor a challenge, and relish stumbling onto fresh chances to advance and excel. We want to hear from you if you're seeking for a profession with meaning and want to work for a bank that makes a difference. You may rely on us to recognize your special abilities. And we're eager to see what skills you can contribute.
What is Company Name and Job Role?
- Company name is Standard Chartered and job role is Exec, Client Care Ctr Service
Minimum Qualification Requirement?
- Graduate in any discipline
Which Branch and Batch are eligible for the job?
- Any branch and batch can eligible for this role
How Much Salary ?
- As per industry standard
Minimum Experience requirement ?
- Fresher or 1-2 years of experience
Where is the job located?
- Chennai
Skills set Required for this Job?
- excellent verbal and written communication abilities.
- Strong focus on sales, collections, and customer service (in line with job function).
- strong familiarity with the bank's services and products and an eagerness to learn about new ones.
- Adaptable enough to work across several time zones and calendar days within a week or month.
- Control disagreements and find solutions.
- Resilient, non-aggressive, and patient.
- positive, pleasant, happy, and polite.
- simple computing abilities.
What is the exact job summary?
- Quickly and effectively handle client contacts and issues, providing end-to-end solutions if necessary.
- Customers should sign up for value-added services and online learning, if appropriate.
- As appropriate, appropriately classify the call type.
- Give clients truthful answers to their questions or concerns.
- high levels of knowledge on the KYC and anti-money laundering policies.
- capable of handling both incoming and outgoing calls (if necessary).
- Set goals and service standards, then work to achieve them.
- During service calls, inquire about and identify any financial problems, then present pertinent solutions in accordance with the demands of the customer (if necessary).
- Should be able to recognize possible conflicts, escalate situations, spot trends when managing cases, and report process flaws to management.
- Make sure no misrepresentations are made during any sales pitches, and hit your goals.
How can i Apply for this job?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
Where can apply ?
What is the selection process?
- Assessment
- Technical interview
- HR Interview
- Selection
- Onboarding
Frequently asked Questions:
1. Is Standard Chartered hiring from 2021,2022 batches?
- No ,only 2023,2022 batch are allowed
2. Is there any coding round in this drive?
- No , there is no any coding round
3.How can I apply for this drive?
- Simply click on the apply button and fill in the information
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