What about the company ?
Miko, a consumer robotics startup founded in 2015, is dedicated to offering the latest technologies to young students everywhere. With cutting-edge artificial intelligence, robotics, and IoT, Miko elevates learning (and pleasure) to a new level. Miko is home to top educators, engineers, psychologists, and content developers. With locations in Silicon Valley, London, and Mumbai, the company employs more than 230 people worldwide.
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What is Company Name and Job Role?
- Company name is Miko and job role is Technical Support Executive
Minimum Qualification Requirement?
- A bachelor's degree in a relevant field
Which Branch and Batch are eligible for the job?
- Any branch and batch are eligible for this role
How Much Salary ?
- As per industry standard
Minimum Experience requirement ?
- 0-2 years of experience
Where is the job located?
- Mumbai
Skills set Required for this Job?
- strong technological background and quick learning of difficult technical concepts
- Excellent verbal and written communication skills Expertise with support ticketing systems, with knowledge of Zendesk desirable
- Effectiveness in a fast-paced startup setting and the ability to operate alone and with little supervision
- Being at ease working rotating night shifts with a proactive, problem-solving mentality and a commitment to client satisfaction
- Excellent organizing and attention to detail skills
What is the exact job summary?
- Give customers first-rate technical help via a variety of channels, such as phone, chat, and email.
- Investigate and fix technical problems with our IoT devices to provide quick and precise resolutions.
- Working together with cross-functional teams, address and overcome challenging technical issues
- In our support system, track client interactions and resolutions.
- Recurring issues should be proactively identified and reported to the product and engineering teams for solutions.
- Maintain product knowledge and updates to deliver precise and efficient assistance.
- aid in developing and maintaining customer support resources and documentation
- Show a strong dedication to the needs of the consumer and an eagerness to find quick solutions.
How can i Apply for this job?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
What is the selection process?
- Assessment
- Technical interview
- HR Interview
- Selection
- Onboarding
Frequently asked Questions:
1. Is Miko hiring from 2021,2022 batches?
- No ,only 2023,2022 batch are allowed
2. Is there any coding round in this drive?
- No , there is no any coding round
3.How can I apply for this drive?
- Simply click on the apply button and fill in the information
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