What about the company ?
Our goal at Aptean is to address tomorrow's particular problems now by providing unmatched, purpose-built software and exceptional customer service from caring individuals. Our customers' operations are centered on our sector-specific solutions, which are created to enhance corporate value and process effectiveness.
We must uphold the greatest standards of integrity, professionalism, discretion, and confidentiality if we are to earn and keep our customers' trust and confidence. ESG (environmental, social, and corporate governance) factors must be taken into account as part of our long-term, sustainable strategy if we are to create value for our partners, partners, and employees. We are dedicated to best practices and ESG management.
What is Company Name and Job Role?
- Company name is Aptean and job role is Customer Support Analyst
Minimum Qualification Requirement?
- Graduation
Which Branch and Batch are eligible for the job?
- Any branch and batch can eligible
How Much Salary ?
- Best in the industry
Minimum Experience requirement ?
- 0-2 years
Where is the job located?
- Madurai, Tamil Nadu
Skills set Required for this Job?
- Outstanding analytical and research abilities when it comes to solving a problem.
- Must be able to clearly explain technological processes to consumers.
- Strong interpersonal and communication abilities. Should be able to independently drive customer connections alongside R&D personnel.
- Writing TSQL queries, debugging SQL stored procedures, reading and comprehending SQL profiler, familiarity with Visual Studio, and a solid grasp of the Windows operating system and IIS (Internet Information Server) are among the essential technical abilities.
- Strong logical reasoning abilities; some familiarity with programming is a plus.
- Must possess strong oral and written communication abilities, including the ability to actively listen, ask pertinent questions, provide clear clarifications, and articulate oneself clearly.
- Excellent capacity for multitasking in a hectic workplace; workloads should be prioritized in accordance with corporate procedures.
What is the exact job summary?
- Customer Success Analysts are in charge of reacting to and resolving customer issues with Aptean products via phone calls, emails, and remote access.
- The support for Aptean products and their integration into corporate-wide mixed settings is centered on in-depth problem analysis.
- Identify and address customer issues, or classify them for additional support from R&D or other areas.
- In charge of tracking, diagnosing, duplicating, troubleshooting, and resolving issues. • The ability to operate independently while demonstrating empathy and a feeling of urgency in order to escalate client issues and work with others to provide prompt resolution.
- Must follow the department's performance objectives and production guidelines.
How can i Apply for this job?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
Where can apply ?
What is the selection process?
- Assessment
- Technical interview
- HR Interview
- Selection
- Onboarding
Frequently asked Questions:
1.Is Aptean going to hire in 2023?
- Of course Aptean will be hiring a lot of graduates for their company's many positions in 2023.
2. Will the 2020 and 2021 batches of Aptean drives?
- If you haven't begun your job yet, Aptean is still hiring for 2020, 2021, and 2022 as a fresher. It is the best place to start your professional career because you may learn more and find more chances here.
3.When is the last day to apply to Aptean?
- Although Aptean did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.
4.When will the Aptean Exam for the 2023 Recruitment take place?
- Once they have approved your application, Aptean will announce the exam date. Candidates who have been shortlisted will get test information through email.
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